I was installing VMware vCloud Director 9.1 for Service Providers the other day and ran in to a problem that is “by design” if you will but if you are new to vCloud Director it still might be a show stopper for you.
In my case I was installing vCloud Director on a CentOS 7 VM. The problem itself manifests itself when the installation is done and you try to access the webpage but all you get is an empty webpage like this:
First of all before installing vCloud Director make sure you have all the required linux packages installed on the VM:
alsa-lib bash chkconfig coreutils findutils glibc grep initscripts krb5-libs libgcc
libICE libSM libstdc++ libX11 libXau libXdmcp libXext libXi libXt libXtst
module-init-tools net-tools pciutils procps redhat-lsb sed tar wget which
Since my environment is a demo/test environment I’m using self signed certificates but in a production environment you should use real signed certificates.
But going back to the problem, everything installed correctly during the install and I had no problem connecting to the database server (again since my environment is for demo, I’m using Microsoft SQL Server Express 2016 – not supported in a production environment).
I had no problem connecting to the vcd server (to both http and console interface) and database using either IP address or FQDN. But still a connection problem to the webpage, smells a bit like a firewall issue?
First a look into the logs using the command
tail -f /opt/vmware/vcloud-director/logs/vmware-vcd-watchdog.log
A warning “Server status returned HTTP/1.1 503”. Verifying the active firewall rules using the command
sudo firewall-cmd –zone=public –list-services
Only the ssh and dhcpv6-client services are enabled. It seems we’re missing a few services so enabling them using:
sudo firewall-cmd –zone=public –add-service=http
sudo firewall-cmd –zone=public –add-service=https
And verifying the new firewall rules:
Looks like it just might work now, probably good thing to restart the services just to be safe:
service vmware-vcd stop
service vmware-vcd start
And after a successful restart, reopening the browser will get you the good old web page once again:
Now that looks promising, clicking “Continue to this website (not recommended) brings us to this screen below:
Now it’s time to continue configuring vCloud Director.
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